Rippledesk Privacy Policy

Last Updated: 13 Nov, 2023

Introduction

Welcome to Rippledesk. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively, "Products"). This policy outlines our personal information handling practices for both online and offline data.

Scope

This Privacy Policy applies to Rippledesk, which controls the information collected when you use the Rippledesk website and Products.

Information Collected

Personal Information: This refers to any information that can be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal, or other physical address, other contact information, title, birth date, gender, occupation, industry, and other information necessary to provide a service you have requested.

Usage Data: We collect information about how you interact with our Products, including the pages you visit, your IP address, browser type, times, and dates of interaction, and other similar information.

How We Use Your Information

We use your information to:

• Provide and deliver services and customer support you request.
• Better understand your needs and interests.
• Personalize your experience with Rippledesk.
• Communicate with you about our products and services.
• Ensure the security and integrity of our Products.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may disclose your personal information to:

• Third-party service providers working on our behalf.
• Authorities, in response to legal processes or when necessary to protect our rights or comply with legal obligations.
• In case of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

Rippledesk implements robust security measures to safeguard your personal information from unauthorized access, use, or disclosure.

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with legal obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or transfer your data.

International Transfers

Rippledesk may transfer and access personal information from around the world, including outside of your country. In these cases, we ensure that appropriate safeguards are in place.

Third-Party Services

Our Products may contain links to or the ability to connect with third-party websites, services, or applications. We are not responsible for the privacy practices of these third-party services. However, we are committed to ensuring that any data received via third-party services, especially from Google APIs, is handled in strict adherence to the applicable privacy policies.

Google API Compliance: Rippledesk’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. This ensures responsible handling and privacy of your data.

Children's Privacy

Rippledesk Products are not directed to individuals under the age of 16 years. We do not knowingly collect personal information from children under this age.

Updates to This Policy

We may update this privacy policy periodically. We will notify you of any significant changes to the way we treat your information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at  hello@rippledesk.com